People management is a never-ending learning process and this is due to the uniqueness of the subject. It is rare to find two people who think alike in every manner and this makes the job of understanding and managing people unique. If no two people think alike, then it wouldn’t be wrong to say that they would also react differently to different situations, then as a manager / supervisor it is very challenging for a person to communicate, manage and get people to align themselves to one goal.
Many books have been written on leadership, how to manage people and about styles of leadership. These books are very informative and they put forward a lot of concepts in front of us relating to leadership and people management. One is often left with a feeling that most of these books are at a concept level and they do not give us tips on small steps that we can implement on a day to day basis. Managing people to build an organization and achieving organization goals is a challenging task but one needs to bear in mind that different people react differently and to a large extent culture and traditions have a major bearing on it.
This book is based purely on my personal experience of over 10 years in building teams and managing people and it does not in any manner challenge any thing said or written by anybody in any other book. This book will give readers some tips on how I dealt with people issues and present to you my understanding of people management.
Since your work involves managing people you will have a group of people (your immediate team members) in your team and as I mentioned above all of them would be unique in their thinking and understanding. This would mean that you would have to understand each and every person and their ticking points in order to manage them. It is a tough job because you will have some new people joining your team and some existing employees leaving your team all the time and this makes people management a never ending learning process.
The expectations of employees from an organization and feelings are the same irrespective of their level / designation. To a large extent for team members the Supervisors / Managers are the organization and their actions have a direct impact on the team members and their career plans.